Frequently Asked Questions

1. What is a customs broker?

A customs broker is an attorney who represents importers. They classify import freight and file required documents to the customs and boarder patrol to obtain a customs clearance allowing freight to be delivered to it’s destination within the U.S. Customs brokers also represent importers in the event freight is seized or inspected. They also arrange for export freight, air, land and sea shipments to arrive at their destination worldwide.

2. How do I get a customs clearance?

Call us at 847-427-1775 and ask for a free customs consultation. We will tell you what needs to be done to obtain a customs clearance.

3. What paperwork will I need to import or export freight?

Depending on the type of freight that you are shipping overseas will determine the documents required for shipment. Contact us and tell us about your shipment and we will let you know which documents are required.

4. How do I classify my freight for a customs clearance?

Every import shipment is required to be classified using a tarriff code. See a list of tarriff codes or contact us and we will help you classify your freight.

5. Can I file a customs clearance on my own?

No. Only a licensed customs broker attorney can file an entry for clearance.

6. How do I ship heavy machinery internationally?

Most heavy machinery is large and awkward. Each piece is shipped overseas and handled on an individual basis to ensure it arrives to the destination safely. Many factors go into importing or exporting machinery that need to be taken into consideration when having it shipped internationally.


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7. I’m having a hard time trying to ship my freight internationally. What do I do?

Depending on the type of freight that you are trying to ship, it is not uncommon to have a hard time understanding how to get it done. Contact us and let us handle all of the details.

8. How do I find forms for importing or exporting?

Download importing and exporting forms

9. Can you store my freight in a warehouse before it is delivered?

We can store any type of freight for as long as you need it. If a customs bonded warehouse is required then we can arrange the delivery to the warehouse and storage.

10. What is duty?

Duty is a tax owed to the government that is required to be paid before a customs clearance is issued and the freight is released for delivery.

11. How do I pay the duty on my import shipment?

We will contact you to let you know how much duty charges are on your freight so that you can arrange a payment to us at the time it is due. Since we act as an attorney on behalf of the importer, we are able to pay duty that is owed.