Testimonials

The mugs arrived here about 9:30 yesterday morning. Thank you for all of your help in the processing and fast shipping. If we decide to do this again I will call you. Thanks to Nick as well. You helped me a lot when I made the initial phone call. You answered all of my questions and helped me to understand the process that was happening, even before I was your customer. Thanks again and Happy Holidays!

Just unloaded Fig pouches! Thank you for acting with the urgency and diligence required to ensure production this Monday. Thanks Bill for the great communication!

Hi Bill, I have looked over the motorcycle carefully and I am happy to report that it made the trip (including the east coast hurricane) in fine shape. I want to offer you my sincere thanks for your help, Bill. You certainly made getting through the maze of customs and arranging the trucking to Iowa much, much easier. I could not be more pleased with your service. It was worth every penny of your very reasonable fee.

Thank you for your assistance in helping us import those heavy machines. We thought that it was going to be much harder than it ended up being. You went above and beyond the call of duty making sure they were shipped properly, arrived on time and had no damage. It was a huge relief when they arrived in perfect condition. The shipping service that you provide far exceeded our expectations.

When my previous customs broker did not ship my freight fast enough and incurred demurrage charges, I knew that I needed to find a better customs broker. A business associate recommend Service Shipping Inc. and I immediately had them handle all of my international shipments. From day one I knew that I was getting better service just based on the detailed communication that I received. My import shipments are now arriving on time and clearing customs without incident again. I’m very pleased with Service Shipping and my sea freight is even cheaper! I could not ask for more in a customs broker.

My car arrived in perfect condition today! I am extremely happy with your services. I was nervous about shipping my car overseas after I moved. You made the experience easy and if I ever need to ship my car back to the United States I will use your international shipping services again.

847-427-1775

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When I was using my other customs broker he charged me all of these additional fees that I was unaware of until I received the bill. I’m so glad that I found your website and got a quote when I did. I have found your shipping services to be outstanding and the fees are clear upfront. No surprises! My container arrived on time and in mint condition. You are now the only customs broker that I will ever use again. Thank you for making importing a container easy.

When we decided to import some exotic animals for our zoo, the main goal was to get them here safely and quickly. Service Shipping knew that the shipping requirements for them were specific and arranged for all of the air freight, clearance with Fish and Wildlife and delivery of these exotic animals directly to our zoo. The CEO was at the port when they arrived on land and stayed with them until they were delivered to us. He even sent us pictures and gave updates as they were in transit. They are now happy and settled into their new home! We have never had a shipment like this before, and Service Shipping made our shipment a huge success. They do an incredible job and recommend them to anyone that has to import live animals. We can’t thank them enough. They truly are expert customs brokers!

I thought that exporting a dozen forklifts would be a nightmare. I could not believe the incredible service that I received from Service Shipping. I shopped around for the best ocean freight rates for a long time. Service Shipping had the lowest rates and used them from start to finish. They dealt with all of the shipping paperwork and arranged for the delivery overseas. I can not say enough good things about their service!

"My Husband and I were recently in Europe and purchased a personal item which we had shipped to Newark Airport with pickup at this location. Having no experience with how customs works in products valued over $2,500, and only after the package arrived, we were told we needed a broker to begin the releasing process.

The Customs office gave me a website to find a broker. While in Newark, I began to contact several brokers and left messages. Two hours later, when I got home, I went to the internet and found your company. I called you and you were very professional and amazingly efficient. My package was relatively cheap, but your attention to my situation was outstanding. Within hours you were able to file all the appropriate documents and on the day before Thanksgiving, I was able to obtain my merchandise with no problem. I realize this was a small order for you, but it was a big deal for me and you gave me peace of mind in a most efficient time frame. By the way, I am still waiting to hear a call back from the other broker agencies. Sincere thanks for a great service."